Guide

How to Join a Group Buy? 5 Easy Steps

Joining a group buy on KK Market takes just 5 steps: download the App → pick a product → order before the deadline → wait for the group to fill → receive your order. You're charged only when the group fills, and fully refunded if it doesn't — zero risk throughout. From ordering to delivery usually takes 2-4 weeks (by air).

⏱️ Time needed: about 10 minutes (to order) | 📱 Tool needed: KK Market App | 💳 Payment: charged only after the group fills

Step 1: Download the KK Market App

Search "KK Market" on the App Store or Google Play to download free, and register with your email. Turn on push notifications so you're alerted when a group fills, ships or a new group buy starts.

Step 2: Pick a Group-Buy Product

In the App's group-buy section (or preview on the website group-buy page) pick your product. Each group-buy card shows two key details: the buyer target (e.g. "8/10") and the deadline. The closer the progress bar is to 100%, the more likely it fills.

Step 3: Order Before the Deadline

Add the item to your cart and submit the order, choosing a payment method: Stripe card (authorised instantly, charged when the group fills) or bank transfer (upload a receipt). Once the deadline passes you can't join, so don't wait.

Step 4: Wait for the Group to Fill

Once the target is met the group succeeds and the App notifies you. Cards are charged and bank transfers verified only after the group fills. If the target isn't met by the deadline, the order is cancelled automatically with a 100% full refund and no charges.

Step 5: Track Your Order & Receive It

After the group fills, items ship from Japan: 7-14 business days by air, or about 8-12 weeks by sea. When the order page shows "Shipped" the process is complete — just watch for the delivery notice.

Group-Buy FAQs

When am I charged for a group buy?
Only after the group fills. Card orders are charged once the group succeeds; bank-transfer orders are verified by our team afterwards. You're not charged the moment you order.
What happens if the group doesn't fill?
If the target isn't met by the deadline, the order is cancelled automatically with a full refund and no fees. Approved refunds return to the original payment method within 7-14 business days.
How long after the group fills until I receive it?
After the group fills, items ship from Japan: air items in 7-14 business days via e-Express; sea-freight (heavy) items in an estimated 8-12 weeks. Actual times depend on customs and logistics.
How are group-buy items different from regular items?
Group-buy items are sold at a lower group price but need to reach a target number of buyers first; regular items are processed right after ordering. Group-buy items show a red "Group Buy" badge and a progress bar on the product card.
Can I cancel a group-buy order midway?
You can cancel in the App before the group fills, at no charge. If you need to cancel after it has filled and been charged, please email kkmarket.intl@gmail.com to contact support.

Start a group buy now

Download the KK Market App and see what group buys are running.